Frequently
Asked Questions
(Otherwise
known as Frequently Asked Questions)
A
list of commonly asked academic and non-academic
questions with answers appears below. Should you have a question that
isn't amongst our FAQ, send it to FAQs@champlaincollege.qc.ca and we'll
try to find the answer for you.
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a new FAQ
Academic
FAQs.
When and how do I get assigned an academic
advisor?
When should I meet with my academic advisor?
What should I do if I need to speak to my advisor during
registration but cannot find him or her?
What is the difference between dropping/adding a course
and withdrawing from a course?
What should I do if I want to change my program of study?
How do I select my courses?
What do I do if I am sick and can not go to class?
Where can I find tutoring?
How can I get an e-mail account?
Where can I use a computer to surf the Net or practice
course work?
Can I buy books online?
When and how do I get assigned an academic advisor? 
All students are encouraged to meet with an academic advisor whenever
they have questions or problems of an academic nature. The academic
advisor is a professional located in the Registrar's Office. To take
an appointment with an academic advisor, got to the counter at the Registrar's
Office.
When should
I meet with my academic advisor?
Students should meet with their advisor at least once during the semester.
Students should also feel free to discuss their concerns with their
advisor at any time during the semester.
What should I do if I need to speak to my advisor during registration
but cannot find him or her?
All academic advisors keep regular office hours. You should familiarize
yourself with your advisor's office hours and schedule an appointment
well in advance of the scheduled registration dates. In an emergency,
you may seek assistance from the Registrar, an Academic Dean, or a Department
Head.
What is the difference between dropping/adding a course and withdrawing
from a course?
During the first week of classes students may make schedule changes
by either dropping a course, adding a course, or both. After the first
week of classes, students may only withdraw from a course, another course
can not be added. Students can withdraw from classes from week 2 through
week 4 without penalty. After week 4, a course drop will result in a
failure for that course and will be listed as son on your transcript.
What should I do if I want to change my program of study?
Students officially change their program at the Registrar's Office by
completing a change of program form. Prior to switching programs, students
should see their academic advisor to be fully aware of the impact of
the change in program on anticipated graduation date. Students are also
encourage to speak to the Department Head responsible for the new program
to discuss the career options and university study options as a result
of changing programs.
How do I select my courses?
Depending on your program, many of your courses may be pre-scheduled.
For information on the balance of the courses, refer to the Course Calendar
which is published every August. The Course Calendar will aid you to
determine what courses your program requires you to take. First year
students will receive help in selecting their courses from their academic
advisor. All students are encouraged to see an Academic Advisor prior
to registration should they have any questions regarding course choices.
What do I do if I am sick and can not go to class?
Teachers usually understand when illness occurs. It is wise to give
them a call and let them know that you are not going to be in class
and why. Try to find another student in the class that you can get notes
from for the material that you missed. Also refer to the course outline
for each course for specific policies pertaining to absences. Note that
missing more than 20% of classes technically results in a failure for
that course.
If you are repeatedly sick or if you are out sick for multiple days or if
your illness requires you to miss an exam, you must get medical
documentation (i.e., a note from your doctor) which clearly states the
nature of your medical illness and the duration for which your doctor
acknowledges you will need to be absent. This medical note must be handed in
to the Registrar's Office.
Where can I find tutoring?
There is a Tutoring Center located in the Library on its second floor.
Tutoring is available for most subject areas. Depending on the course
and your academic standing, tutoring may be free or for nominal charge.
How can I get an e-mail account?
Student e-mail accounts are
distributed in those courses for which e-mail is a required tool for
the course. (These accounts generally are active for the duration of
the semester and expire shortly thereafter.) Otherwise, students are
encouraged to use their own home e-mail accounts or to get a free web-based
e-mail account through a HotMail (www.hotmail.com),
Canada.com (www.canada.com),
Yahoo Canada (www.yahoo.ca),
or Apple Canada (http://itools.mac.com/Email_marketing.html).
The advantage of these accounts is that they are yours for life and
they can be accessed from any computer hooked up to the Internet. Note
to AOL users: You can access your AOL account on any Internet-enabled
computer at the school by logging in at www.AOL.com.
Where can I use a computer to surf the Net or practice course work?
Computers for use by students outside of classes are available in three
main locations:
1. EMC on the second floor of the E block where two practice labs containing
several PCs and a few iMac computers, as well as scanners and laser
printers.
2. The Library where PCs are available for reference searches, iMacs
for Net surfing and practicing of course work, and iBook computers for
portable computing.
3. C-TEC practice lab next to the student lounge on the first floor
has 13 Pentium PCs and two iMacs as well as scanners and laser printers.
Students
enrolled in Computer Science, Creative Arts, and PDM are also permitted
to make use of the labs dedicated to their programs when these labs
are not in use for courses. Language students are encouraged to make
use of the computer lab on the top floor of the library which has been
setup for their use.
Can I buy books online?
Yes. The Champlain College online bookstore (operated by Follets) is
open 24 hours a day. Textbooks, CDs and educationally priced software
can be ordered by visiting the website at http://stores.efollett.com/eFollett/stadard/index.gtml?dirName=champlaincollege.
Non-Academic
FAQs
What
do I do if I lost my I.D. card?
How do I write a résumé?
Help! I do not know what I want to do when I finish school.
Can I pay my fees in the Registrar's Office?
Do I have to pay to use the college's Athletic Centre?
Does the College encourage students to take summer jobs?
Does the College encourage students to have a job during
the regular semester?
Is there parking at the College? How
much does it cost?
I am a smoker. Where can I smoke on campus?
What do I do if I lost my I.D. card?
If you lose your I.D. card,
immediately report it to the Registrar's Office. The Registrar's Office
can issue a new I.D. card, normally for a nominal fee.
How do I write a résumé?
An advisor in Student Services can help you. There are several options
available to you. First, the Student Services has a handout that shows
you how to write a resume. This includes several examples. Secondly,
you can set up an appointment to talk to someone in the office about
your resume. They can help you improve it and make it look professional.
Help! Who do I speak with if I do not know what I want to do when I
finish school?
Student Services has several self-assessment tests that can help figure
out what areas you are strong in. Career counselors can help you read
the results and make sense of them.
Can I pay my fees in the Registrar's Office?
Yes.
Fees must be paid at the Registrar's Office.
Do I have to pay to use the college's Athletic Centre?
No. Use of the Athletic Centre, including the Cardio Room, is free to
students. Hours of operation are posted on the doors leading to the
centre.
Does the College encourage students to take summer jobs?
Yes. Summer jobs allow you to try different career opportunities without
much risk. They are also a way to build your résumé in a constructive
fashion while providing you with an opportunity to either confirm or
reject a particular job as career or a particular discipline as a field
of study. For students in a 3-year professional program, summer jobs
can sometimes turn into full time employment or, at the very least,
allow you to make contacts in a particular field and practice networking.
Does the
College encourage students to have a job during the regular semester?
The College recognizes that many students work because they need an
income. Nonetheless, the College encourages its students to focus primarily
on their students. For those students who must work, the College encourages
them to not take any work hours in excess of what they require to earn
the income that they need. The College also encourages all working students
to find a job with hours that will not conflict with studies.
Is there parking at the College? How much does it cost?
Champlain St-Lambert has a very large parking available for use by its
students, faculty and staff. You may purchase an on-campus parking permit
for a month, a term, or the year, or pay for parking on a daily basis.
An annual permit is generally more cost-effective and convenient. Daily
permit sales are sold on a space-available basis at the parking booth
at the entrance of the parking lot. Motorcycles, mopeds, motorscooters
and bicycles do not require parking permits, but may be parked only
in designated areas.
I am a smoker. Where can I smoke on campus?
Champlain St-Lambert is a smoke-free environment. Students are not permitted
to smoke within the confines of the building. Students may smoke outdoors
only in those areas not designated as non-smoking.
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